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Ask a Question

Contact the DCFS by clicking the icon below

  • What does the department do?
    The Department provides an array of services to the community in order to protect and promote the rights and welfare of children and families such as Child Protection, Foster Care, Youth Services, Residential Care, Adoption and Community Development Services.
  • What does the department NOT do?
    DCFS is not the agency responsible for providing financial assistance. We do not provide legal advice. Do not provide long term counselling services. Do not provide court ordered mediation services.
  • How do I access services from the department?
    General inquiries contact 9490290 or email Child protection - or (345) 945-0545 or 1 (800) 534-2273 (CARE) and walk-in services Adoption matters – Foster Care Matters – Court related matters are directly referred to the department.
  • Do you take children away?
    DCFS is responsible for the safeguarding of children who have or are experiencing any form of child abuse and neglect. If child/children are deemed at risk due to exposure of abuse and neglect the department is mandated under the Children Act 2012 revision to place the children/child in a safe and secure accommodation to ensure the child is no longer at risk of said abuse.
  • What is abuse?
    Abuse is the improper usage or treatment of a thing, often to unfairly or improperly gain benefit. Abuse can come in many forms, such as: physical or verbal maltreatment, injury, assault, violation, rape, unjust practices, crimes, or other types of aggression.
  • What is neglect?
    Neglect is the negligent treatment or maltreatment of a child, including the failure to provide adequate food, clothing, shelter, medical treatment, or supervision. It is the most common form of child abuse.
  • Will I get in trouble for making a referral?
    No. DCFS encourages concerned citizens to make referrals relating to child and elder abuse. All referrals are treated with confidentiality. The Children’s Act 2012 revision Section 32 (A) highlights person who are considered mandatory reporters of child abuse and neglect.
  • How do I make a child abuse or neglect referral?
    Contact 1 (800) 534-2273 (CARE)/945-0545 or email or Walk-in. You can also call DCFS at 949-0290 or email or
  • What are the adoptions criteria?
    Adoptive parents may be married, single, or already parenting other children. If married, they must have been married and living together for no less than three years. If a person is married but separated, he or she will need the written consent of his or her spouse in order to make an application. A person must be between 25 years of age – 65 years OR a birth parent of the child. The Cayman Islands Adoption Act allows non-Caymanian who are domiciled in the Cayman Islands, to make an application to adopt.
  • How do I become a foster parent?
    Contact 9490290 or email or
  • How do I volunteer with the department?
    Contact 9490290 or email Persons who want to volunteer with Older Persons are encouraged to volunteer with the Red Cross Support Our Seniors (SOS) Programme.
  • Where do I provide donations?
    Contact 9490290 or email


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